Customer relation solution
Customer Relationship Management solution help businesses ensure their customers are their highest priority. Having one central point for all your customer information allows you make the right decisions at the right time, so you can manage your customers and employees more effectively. Customer relationship management (CRM) is not just the application of technology, but is a strategy to learn more about customers' needs and behaviours in order to develop stronger relationships with them.
Codunite can help your sales & marketing teams with campaign management by designing better campaigns and improve lead generation by implementing multi-channel lead management solution as well as assist in developing a comprehensive loyalty management solution to reward your most valuable customers.
Our CRM solutions help you:
- Get the reliable insight on how your business functions.
- Analyze and manage customers’ activity, purchase, and sales habits.
- Customize customer and sales campaigns.
- Facilitate the interaction with current and future customers, increase customer retention.
- Automate reporting and effective distribution of the workflow.
- Perform the integration of your CRM solution with Salesforce, Google apps, social networks, Microsoft products, and other services.
- Increase business efficiency and ROI.
TYPES OF CRM SOLUTION:
- Outsourced solutions.
- Custom software.
- Managed solution.